FAQ

The races are now fully booked. There are no waiting lists or bib transfers.

If you have completed the registration process but haven't received a confirmation email, there could be several explanations.

First, please check if the payment has been successfully processed and your account has been debited. If you haven't been charged, try the registration process again. If the payment has been successfully processed and you still haven't received a confirmation email, please don't hesitate to contact us through our contact form here.

To validate your registration, please follow the steps below:

• Visit the PPS website to start your journey 3 months before the start of the race: PPS
• Complete the suggested modules
• At the end of the journey, you will receive your PPS code
• Log in to your MyUTMB account to access your registration and paste the PPS code into your dashboard (Section: Registration Status).

Runners may cancel their registration at any time via their runner's area.

Registration with insurance purchased prior to 20/10/25.

• For a claim covered by the conditions of the insurance with supporting documentation, you will get a 100% refund of the registration fees.

• For a claim covered by the conditions of the insurance without supporting documentation, you will get a 50% refund of the registration fees.

Consult the conditions : HERE

Registration with insurance purchased on or after 20/10/25.

• For a claim covered by the conditions of the insurance with supporting documentation, you will get a refund of the registration fees minus a 10% deductible with a 15€ minimum. Consult the conditions : HERE

- If you have NOT taken out the registration cancellation insurance, no refund will be possible. You can check our registration conditions here. To cancel your registration, access your registration dashboard and click on the Cancel my registration button.

Registration is personal. No bib transfer or deferral to the following year will be possible.
Please note that even in case of injury, it will not be possible to transfer or defer your registration.

The GPX track will be available from Thursday June 11, on your race web page.

You will be given a spare bag when collecting your number that you need to drop at the start line

ULTRA - 100M : You will find your bag at Saint Jean Lachalm, then at the finish line. Other races : You will find your bag directly at the finish line

Please note : After the race, you will be able to pick up your drop bag at the Quincieux gymnasium (less than a kilometre from the finish line).

Check the list of the mandatory equipment HERE

We would like to remind you that it is obligatory to be in possession of individual accident insurance which covers any eventual costs for search and rescue In France. We remind you that this insurance is not included in the registration fee.

Learn more about the UTMB Group repatriation insurance here.

Please note that this insurance does not replace the cancellation insurance or the other way around.

Being a finisher in one of the Trail du Saint Jacques races allows you to earn running stones:

• Ultra du Saint Jacques: 4
• Grand Trail: 3
• Monistrail: 2
• Les Chibottes: 1

You'll find below the list of after race services :

• Meal (By reservation only)
• Physiotherapy
• Showers

Drop bags that are not collected after the race will not be sent (even if the runner pays the shipping).